Job title

IT Assistant - Intern

IT Marib Published on : 21-08-2024 Deadline: 28-08-2024
Job Description

Position: IT Intern

Location: The duty station is Marib FO

Duration: 6 months upon signing the contract.

Background:

Marib FO requires a daily maintenance and support for employee and report to the IT assistant in Aden hub.

CARE Marib field office relies on technology to maintain efficient operations and support its mission. With the increasing demand for seamless IT support, it is crucial to provide all staff with reliable and responsive technical assistance to address both routine and complex IT challenges.

 

Overall Objective:

The IT Intern will provide essential support to the IT department by assisting with the day-to-day technical/IT needs of the Marib field office. The primary objective of this position is to ensure smooth and uninterrupted office operations by resolving technical issues promptly, maintaining hardware and software systems in coordination with and under technical guidance of the IT assistant in the Aden Hub remotely. The intern will gain hands-on experience in a professional environment, contributing to the overall efficiency and productivity of the office while developing their own technical skills.

 

Duties:

Under the guidance of the Program Support and the supervision of the IT Assistant, the IT Intern shall assure timely and quality implementation of maintenance for Marib field office and Staff house as well.

S\he shall perform mainly the following tasks:

1. Installing the software & driver required by the employee.

2. Solve printer problems facing employees.

3. Meeting room support.

4. Support for Internet LAN problems.

5. Setup Laptops for new employees.

6. Follow up on laptops in maintenance outside the office.

7. Reporting problems with laptop and laptops that need to be replaced with spare part.

Requirements:

• University degree in engineering.

• Basic information to install the program.

•Basic information in networks

• Well organized and able to prioritize multiple tasks.