TERMS OF REFERENCE (TOR)

 Admin (Front desk and Receptionist ) Intern Position

Location: Aden

Duration: 6 months (Starting from)

Benefits: USD 150/month

Reporting: Administrative Asssistant

Overview

CARE is committed to providing learning opportunities for young professionals seeking practical experience in administration and front desk. The Administration Department plays a key role in ensuring smooth office functioning, logistics coordination, and front-desk management.

The Admin Intern position is designed for a recent graduate interested in developing practical administrative and organizational skills in a humanitarian setting. The intern will support the Administration Department in daily tasks and gain exposure to office management systems and procedures.

Purpose of the Internship

The internship aims to help the intern gain on-job experience in administrative and front-desk operations while supporting CARE’s Aden Hub office functions. The intern will assist in reception duties, filing, correspondence, and event coordination, contributing to a professional and organized work environment.

Key Learning Areas and Support Tasks

1. Learn how to manage the reception area and provide courteous assistance to visitors.

2. Answer incoming phone calls, take messages, and direct inquiries to the appropriate staff.

3. Support the scheduling and coordination of staff and visitor appointments.

4. Assist with preparing and writing messages, and photocopying and scanning documents.

5. Assist with record-keeping and filing (including box filing, standardized labeling, and archiving).

6. Assist in recording incoming and outgoing correspondence as instructed.

7. Assist in receiving requests for quotations and selling tender envelopes, and maintain a copy of the follow-up records.

8. Assist with any other tasks assigned as needed daily.

Learning Outcomes

By the end of the internship, the Admin Intern is expected to:
- Understand the structure and daily operations of an administrative department in a humanitarian organization.
- Gain skills in office communication, documentation, and front-desk management.
- Develop organizational and time-management abilities.
- Demonstrate improved confidence in professional correspondence and teamwork.

Internship Qualifications

• Recent graduate (within the last two years) with a degree in Business Administration or a related field.
• Proficiency in Microsoft Office applications (especially Word and Excel).
• Good communication skills in Arabic and English.
• Eagerness to learn and attention to detail.
• Commitment to CARE’s core values and safeguarding principles.

Important Notes

• This is a learning opportunity and does not guarantee future employment with CARE.
• Only shortlisted candidates will be contacted.
• CARE does not charge any fees at any stage of the recruitment process.
• Compliance with CARE policies, including those related to child protection, workplace conduct, and accountability, is mandatory.

Application

Interested candidates are invited to apply through the apply button below on the job portal no later than 13 Sep 2026